1. Introduction

Ballenger Practitioner Academy LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide to us through our website at pneumamethod.com ("Website") and through enrollment in our programs.

By using our Website or enrolling in our programs, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

•        Contact information: name, email address, phone number, and mailing address

•        Professional information: clinical background, licensing credentials, practice type, and practice location

•        Enrollment information: program selections, payment information, and correspondence with us

•        Survey and questionnaire responses: information you share when responding to our pre-enrollment questionnaires

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

•        IP address and general geographic location

•        Browser type and version

•        Pages visited and time spent on our Website

•        Referring website or source

This information is collected through standard website analytics tools and is used to improve our Website and understand how visitors use it.

2.3 Payment Information

Payment transactions are processed by third-party payment processors. We do not collect or store your full credit card or banking information on our servers. Payment processors have their own privacy policies governing the handling of financial information.

3. How We Use Your Information

We use the information we collect for the following purposes:

•        To process enrollments and deliver program content and materials

•        To communicate with you about your enrollment, program details, and updates

•        To send program-related announcements, schedule changes, and important notices

•        To personalize our communications and tailor our programs to the needs of our participants

•        To improve our Website and program offerings

•        To comply with legal obligations

•        To protect the rights and safety of our participants, staff, and the public

 4. How We Share Your Information

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

 4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our programs, including payment processors, email communication platforms, and website hosting providers. These service providers are contractually required to use your information only as necessary to provide services to us and to maintain appropriate security measures.

 4.3 Practitioner Directory

Upon certification, your name and practice information may be listed in the Pneuma Method Practitioner Directory on our Website. You will be informed of this at the time of certification and given the opportunity to opt out of directory listing.

 4.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Ballenger Practitioner Academy LLC, our participants, or the public.

 5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining enrollment records for the duration of your certification and membership, complying with legal and tax obligations (typically a minimum of 7 years for business records), and resolving disputes and enforcing our agreements.

When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include password-protected systems, encrypted data transmission, and limited access to personal information on a need-to-know basis.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

 7. International Participants

Our programs are open to participants located outside the United States, including Canada and other countries. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For participants located in Canada, we comply with applicable Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) to the extent it applies to our operations. You have the right to access and correct your personal information held by us, and to withdraw consent to our use of your information, subject to legal and contractual restrictions.

 8. Your Rights and Choices

8.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to any inaccurate information by contacting us at DrAlexBallenger@gmail.com.

 8.2 Opt-Out of Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you program-related and administrative communications necessary for your enrollment.

 8.3 Data Deletion

You may request deletion of your personal information by contacting us at DrAlexBallenger@gmail.com. We will honor such requests to the extent permitted by law and consistent with our legal obligations to retain certain records.

 9. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics information. You may control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features of our Website.

10. Children's Privacy

Our programs and Website are intended for adult healthcare and wellness practitioners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will promptly delete it.

 11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on our Website with an updated effective date. We encourage you to review this policy periodically. Your continued use of our Website or programs after changes are posted constitutes your acceptance of the revised policy.

 13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 Ballenger Practitioner Academy LLC

West Des Moines, Iowa

Email: DrAlexBallenger@gmail.com

Website: pneumamethod.com